We’ll accept return requests for stock items that are unopened and unused. The product(s) must be in their original packaging and in the same condition it was received.
We do not accept returns for custom items or stock items that have special finishing.
If you wish to return your item, we must receive your request within 3 business days of the date you received your item.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email firstname.lastname@example.org within 3 business days of receiving your product to begin the process.